Connect Linear
- Go to app.snags.com/integrations and sign in.
- Select Connect next to Linear, sign in to Linear and allow Snags.
- Choose the team for new issues.
If Linear access is removed, the connection says it isn't answering, with a link to connect it again. See Trackers and sync for who can create issues.
Issues
From an audit page, Create issue on a comment creates an issue in that team, with the screenshot, steps and errors filled in, and a link back to the comment in Snags.
Status sync
Every 15 minutes Snags reads the issue's state:
- Completed: the comment is marked fixed.
- Cancelled: the comment is marked won't fix.
- Back to an open state after the sync closed it: the comment reopens.