An audit is a to-do list for whoever fixes the site. Snags tracks where each comment stands, so nothing slips between the person who reported it and the person who fixed it.
Status
Every comment is open, fixed or won't fix. Anyone signed in on the audit page can change it. Everyone with the link sees the status and who set it, and can filter by it.
Status also changes on its own:
- when the comment's Linear, GitHub or Jira issue is closed or reopened
- when a coding agent marks it fixed, with the commit that fixed it
A status someone set by hand is never overridden by a tracker.
Discussion and assignees
On Team, the people working on an audit get a discussion under each comment. That's the audit's author and the workspace members who can see its site.
- Reply to ask or answer a question, and
@mentionsomeone to bring them in. - Assign the comment to the person who should fix it.
Replies and assignees are seen only by those people. Others with the link never see them.
Snags emails the audit's author, the assignee, earlier repliers and anyone mentioned when someone replies, mentions or assigns them, or changes the comment's status. Every email has a link to stop them.
Check that it's really fixed
A comment marked fixed asks: Is it fixed on the site? Open the page, look, and choose:
- Looks fixed to record that you checked it.
- Still broken to reopen it, with a reply saying what's still wrong.
Check fixes in the filter bar walks through every fixed comment nobody has checked yet, one after another.